I was walking on the street alone, thinking of what should be done, what shouldnt be done, if did stg which is not supposed not to be done, den what is the solution to the bad consequences.
My ex- supervisor used to tel me, collection is managing customer's expectation.
If custmer expect you not to cal, but u keep calling, he may get upset & this is where complaints come in.
If customer expect you to call, but u did not, he may get upset too and expect some fees to be waived off.
I was thinking can love be measured like this too?
Maybe.
Tomorrow gotta be a busy day again, perhaps workload can help me to make my mind really tired.
Beer is always my best friend. Accompany whenever i need him.
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